1. Introduction
Apna Downloader ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our desktop download manager application.
2. Information We Collect
We collect only the essential data required to maintain your account and validate software licenses:
| Account Credentials: Email address and hashed password when you create an account on our customer portal. |
Device Binding Data: Unique non-reversible hardware hash of your Windows PC used solely for seat allocation and device slot license verification. |
Payment Receipts: Transaction IDs (TID) and payment verification receipts submitted for manual billing approval. |
3. Data We DO NOT Collect
We strongly value privacy in file transfers. Apna Downloader does NOT track, log, or transmit:
| Your downloaded file contents, file names, or storage directories. |
Your target download URLs or browsing activity history. |
Personal files or data stored on your hard drive. |
4. How We Use Your Information
Collected information is exclusively used to:
| Authenticate your customer account login and manage active device seats. |
Verify manual payment submissions and activate license subscriptions. |
Send essential system transactional notifications (e.g. trial extension, subscription confirmation). |
5. Data Security & Storage
Your account data is secured using industry-standard encryption protocols. Passwords are stored using salted cryptographic hashes. Database records are protected behind Cloudflare edge firewall security.
6. Compliance with India's DPDP Act 2023 & Global Privacy Laws
In compliance with India's Digital Personal Data Protection (DPDP) Act 2023, GDPR, and international data protection laws, Data Principals (users) possess the following rights regarding their digital personal data:
| Right to Access: You can request a summary of your personal data processed by our customer portal. |
Right to Correction & Updating: You can request correction or updating of inaccurate or outdated personal details. |
Right to Erasure (Right to Be Forgotten): You can request complete deletion of your account credentials, payment records, and device binding hashes. |
Right to Grievance Redressal: You can submit data privacy complaints directly to our designated Data Protection Officer. |
7. Data Protection Officer & Contact Information
If you wish to exercise your Data Principal rights or submit a privacy grievance, please contact our Data Protection Officer at mirajroonjha@gmail.com. Privacy inquiries are reviewed and addressed within 7 business days.